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Shipping Policy &
Order PickUp Details

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  • Shipping Locations: We proudly fulfill orders across Ontario, including Toronto, the GTA, and beyond. No matter where you are in the province, we'll ensure your cookies arrive fresh.
     

  • Shipping Methods: Crafty Cookiers ships offers a variety of carrier options at checkout including Canpar, Purolator, FedEx, and UPS.
     

  • Shipping Rates: Shipping rates are calculated based on your order size. During the checkout process, you'll have the opportunity to review shipping costs before finalizing your purchase. We offer free shipping for orders of $150 and up.
     

  • Estimated Delivery Times: Once your order is placed, we'll work diligently to prepare and ship your cookies promptly. We aim to have Cookie Shop orders sent out within one week but delivery times vary; feel free to reach out for an accurate turnaround time for your order. Rest assured, we aim to get your cookies to you as quickly as possible while ensuring they arrive in perfect condition.
     

  • Local Pickup: For our valued customers in the Port Elgin area, local pickup is available. Simply select the pickup option during checkout, and we'll coordinate a convenient pickup time with you. 

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  • Local Delivery: We offer contactless delivery within Saugeen Shores for $5. 
     

  • Order Tracking: Once your order is on its way, you'll receive a shipping confirmation email with tracking information. This allows you to monitor the progress of your package and anticipate its arrival.
     

  • Questions or Concerns: If you have any questions or concerns about our shipping policy or need assistance with your order, don't hesitate to Contact Us. We are here to help and ensure your Crafty Cookiers experience is nothing short of amazing!

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